What are phishing emails?
As a reminder DO NOT FALL FOR THE FAKE IT EMAILS regarding your email account being full, your password needing to be confirmed or the like. WE DO NOT ASK FOR PASSWORDS VIA EMAIL OR INSERT WEB LINKS for you to click on to perform any task, if do we will give you a warning prior to send the email.
Here are a few things you can look for to spot phishing (as in fishing for your information) email.
- LOOK AT THE FROM ADDRESS: Ours will usually come from someone in our department and will have their signature block at the bottom of the message with one of our names.
- If your mailbox quota is actually reaching its limit you WILL get an automated email from our mail system, but all you need to do is cleanup some of your email. This will involve deleting emails with attachments, old email, sent mail, and finally emptying your deleted mail folder.
- LOOK AT THE REPLY TO ADDRESS: IF it is from us will be from an @centenary.edu address. NOT DOT COM, DOT ORG etc.
- LOOK AT THE BODY: It will almost never have a link for you to click on except for the IT webpage link usually in a signature block. It should never ask for a password.
- As a rule you should NEVER click a link included in an email (this includes your personal email accounts). It is much better to open a web browser and go the site by typing the address.
- LOOK AT THE SIGNATURE BLOCK: The latest email has "Admin Department ©1999-2014 Centenary College of Louisiana, All rights reserved." THIS IS NOT LEGIT!
I hope this helps you distinguish the fake email that has landing in your inbox from the legitimate email you may receive. Be especially wary of email asking you to give out sensitive information like account credentials to any important site like your bank, network, email, etc. It also may be a good idea to print this email out as a quick reference on what to look for.
REMEMBER nothing is life and death when it comes to your email or network account. It is ALWAYS better to be safe rather than sorry... If in doubt just don't click on it. If it really is from us....we will find you.
Thanks and have a great day!
Asst. Dir. of IT Operations